VanChat: increase your online sales

Are you exhausted from constantly managing customer inquiries, especially pre-purchase inquiries that come in outside of your regular business hours? This can be particularly frustrating because customers expect quick and efficient responses, even when you are not available. This can lead to an overload of work and increased pressure on you and your team. Today, you have the chance to discover a solution, VanChat.

This solution could revolutionize the way you work and significantly improve customer satisfaction. Imagine an AI customer service tool that doesn’t just provide generic answers, but is able to understand the nuances of each request. Don't miss this opportunity!

With an innovative AI customer service solution, you could transform your approach to customer interactions. By integrating this technology, you would deliver a smoother and more satisfying experience, while strengthening customer loyalty.

What is VanChat?

VanChat is powered by the world's leading AI models, such as GPT-4o and Claude3. It has powerful machine learning capabilities and can automatically analyze text, images, and other information on Shopify's website. This allows it to automatically extract data about products, return and exchange policies, purchase terms, and other information available on the site, without requiring human intervention.

In addition, VanChat supports various data sources, allowing merchants to upload PDF, Excel, and other external documents to enrich their knowledge base. With its advanced machine learning capabilities, VanChat is able to accurately answer customer questions during the purchasing process. This includes complex queries such as product specification comparison, sizing recommendations, return and exchange policies, and order tracking information.

When customers ask questions, VanChat repeatedly calls on ChatGPT to analyze context and identify intent, ensuring accurate answers. If a customer requests customer support, VanChat can easily transition to platforms like WhatsApp, Instagram, Facebook Messenger, etc., thus enabling direct communication with a human customer service agent.

Make proactive sales with VanChat

VanChat has the ability to proactively present products available in the store to customers. As customers browse items, VanChat actively suggests the most popular or newest products through notifications and informs customers about the latest promotions. When a customer adds products to their cart, VanChat reminds users that they can benefit from advantageous conditions such as total discounts and suggests which items to purchase to take advantage of these discounts.

Proactive sales adapt to various scenarios, such as product browsing, shopping cart management, and checkout process, and users have the ability to flexibly configure them according to their needs.

Increase your sales on Shopify with VanChat, an intelligent shopping assistant that answers customer questions with 97% accuracy without human intervention. It understands purchase intent, personalizes conversations, and proactively suggests products to drive sales. Take advantage of a 14-day free trial to discover its benefits.

Article to read: How to create a Shopify store

How to set up VanChat?

Setting up VanChat is so easy that even your grandma could do it faster than baking her famous apple pie! By clicking the install button, VanChat syncs product information, store policies, and other data. It only takes a minute to get VanChat up and running. Moreover, VanChat offers flexible options. You can customize the widget appearance, FAQs, lead collection, customer support, etc., according to your preferences.

VanChat's dashboard offers detailed statistics on sales contributions. What's particularly impressive is that This is the return on investment (ROI). VanChat allows companies to evaluate the ROI when acquiring its services. Typically, the ROI from purchasing VanChat’s landing page can exceed 1%.

Additionally, it is possible to track the daily revenue generated by VanChat, the number of orders made, the number of items added to the cart, as well as other indicators.

Offers and features

Terms of the offer

✅ Lifetime access to VanChat
✅ All future startup plan updates
✅ If the plan name changes, the offer will be mapped to the new plan name with any accompanying updates.
✅ No codes, no accumulation: simply choose the package that suits you
✅ You must activate your license within 60 days of purchase
✅ Ability to upgrade between 3 license levels while the offer is available
✅ Ability to downgrade between 3 license levels within 60 days of purchase

Features included in all plans

✅ Proactive sales by AI
✅ AI Order Tracking
✅ AI Agent Transfer
✅ AI Product Recommendation
✅ AI Pop-up Window
✅ Ask AI button
✅ Automatic synchronization after product updates

✅ 60-day money-back guarantee.

Best VanChat Plugin Add-ons

1. VanChat Analytics

The module VanChat Analytics is essential for any business looking to optimize its customer interactions. With this add-on, users can access valuable data on the performance of their conversations. The intuitive interface allows you to view real-time statistics, such as the number of messages exchanged, average response time, and user engagement rate. This information helps identify trends and understand customer preferences.

Additionally, VanChat Analytics offers custom reports that can be tailored to specific business needs. For example, you can generate weekly or monthly reports to track performance trends. The tool also allows you to segment data by communication channel, which is especially useful for businesses using multiple platforms.

Performance analysis can lead to significant improvements in the communication strategy. By identifying weak points, companies can adjust their approaches and offer solutions that are more adapted to their customers’ needs. In addition, the add-on facilitates informed decision-making thanks to concrete data, thus improving the customer experience and increasing satisfaction.

2. VanChat CRM Integration

The integration of VanChat CRM is a great asset for businesses looking to centralize their customer interactions. This add-on allows VanChat to be linked to various customer relationship management (CRM) systems, providing a holistic view of interactions with each customer. By synchronizing contacts, users can access crucial customer information in real-time, facilitating more relevant and personalized communication.

One of the main benefits of this integration is the ability to track interaction history. Agents can quickly review previous conversations, resolved issues, and customer preferences, which significantly improves service quality. Additionally, this feature helps anticipate customer needs, allowing sales and support teams to offer tailored solutions.

Lead management also becomes more seamless. When a prospect interacts via VanChat, their information is automatically added to the CRM, simplifying the follow-up process. Sales teams can then prioritize their efforts on the most promising leads, increasing the chances of conversion.

3. VanChat Bot Builder

Le VanChat Bot Builder is a powerful tool that allows businesses to create custom chatbots to automate answers to frequently asked questions. With a user-friendly interface, even users without technical skills can design bots tailored to their specific needs. This significantly reduces the response time to customer requests, thereby improving the user experience.

Chatbots can be programmed to handle a variety of tasks, from simple answers to common questions to gathering information for more complex requests. For example, a bot can be configured to help customers place orders, schedule appointments, or provide product information. This frees up human staff to focus on tasks that require personal attention.

Another interesting feature is the integration with third-party APIs. This allows chatbots to access external databases, thus providing more accurate and relevant answers. For example, a chatbot can check the availability of a product in real-time or provide updates on the status of an order.

Using the VanChat Bot Builder can also help reduce operational costs. By automating repetitive tasks, businesses can reduce the need for additional staff while maintaining high-quality customer service. Overall, this add-on is a great investment for businesses looking to improve efficiency and provide 24/7 support to their customers.

4. VanChat Multilingual

The add-on VanChat Multilingual is essential for companies operating in international markets or with a diverse customer base. This tool allows you to manage multiple languages ​​within conversations, facilitating communication with customers from different linguistic backgrounds. Automatic language detection is one of the main strengths of this add-on. This means that the system can identify the language used by a customer and respond in the same language, providing a personalized and seamless experience.

VanChat Multilingual’s interface is designed to be intuitive, allowing users to easily configure the available languages. Businesses can choose to add translations for their common messages, ensuring that essential information is always accessible, regardless of the customer’s language.

Additionally, the real-time translation feature is especially beneficial for businesses that receive instant requests. This allows agents to respond quickly without having to master all the languages ​​spoken by their customers. So, even if an agent is not fluent in a language, they can still provide quality service.

5. VanChat Notifications

The add-on VanChat Notifications is an essential tool for businesses that want to stay connected with their customers in real-time. With this feature, users can receive instant push notifications for every new message or update, ensuring that no interaction is missed. This allows teams to react quickly, which is crucial in a business environment where speed is of the essence.

Notifications can be customized to user preferences. For example, agents can choose to receive alerts only for urgent messages or for specific conversations. This flexibility helps manage workload and avoid information overload, which can be counterproductive.

Another interesting feature of VanChat Notifications is the notification history. Users can view past notifications, allowing them to track interactions and ensure that no important messages have been missed. This helps in better organization and efficient time management.

6. VanChat Custom Themes

The add-on VanChat Custom Themes allows businesses to customize the look and feel of their chat interface, delivering a unique and memorable user experience. In a world where brand identity is crucial, this tool helps create an interface that perfectly reflects the company’s values ​​and aesthetics.

With VanChat Custom Themes, users can choose from a variety of colors, fonts, and styles to design a chat that stands out. This includes the ability to change visual elements such as buttons, backgrounds, and chat bubbles. An attractive interface can not only capture customers’ attention but also build business credibility.

Additionally, personalization doesn’t stop at the visual aspects. Businesses can also integrate their logo and other branding elements to ensure consistency across all communication platforms. This helps create a seamless experience for customers, thereby strengthening their loyalty.

The customization interface is designed to be accessible even for those without technical skills. Users can easily preview changes in real-time, making the creation process easier. By providing a tailored chat experience, VanChat Custom Themes helps businesses differentiate themselves in the market and build deeper connections with their customers.