Ungawathola kanjani futhi uwagcine kanjani amakhasimende kalula

Khanga kusuka amakhasimende amasha kubalulekile kunoma yiliphi ibhizinisi, kodwa ukwakha ubuqotho besikhathi eside kubaluleke ngokufanayo. Ucwaningo lubonisa ukuthi kubiza izikhathi ezingaphansi kwezingu-5 ukudayisela ikhasimende elikhona kunokuthola elisha. Ngakho-ke, uwathola kanjani futhi uwagcine kanjani amakhasimende, uqinisekise ukuthi amakhasimende akho ahlala futhi ayaqhubeka nokuthenga?

Ukuba nomkhiqizo noma isevisi enhle oqinisekile ukuthi abantu abaningi bazoyidinga akwanele. Amakhasimende ngeke akuthole, isitolo sakho, iwebhusayithi, noma ikhasi le-Facebook ngenxa nje yokuthi uqala ibhizinisi.

Kufanele uphume futhi uthole amakhasimende angaba khona namakhasimende. Eqinisweni, ukuthola amakhasimende kufanele kube yinto ehamba phambili emabhizinisini amaningi. Ngisho namabhizinisi aphumelelayo azoba namakhasimende noma amakhasimende ayeka ukuthenga ngenxa yezizathu ezithile. Lawa makhasimende adinga ukushintshwa ukuze ugcine ibhizinisi lakho limile.

⛳️Thola amakhasimende ebhizinisi lami 

ke, ungaqala kuphi uma ufuna amakhasimende amaningi? Ukufunda ukukhiqiza imikhondo emisha kuyikhono elibalulekile kusomabhizinisi. Amanye amathiphu awusizo

🔰 Khangisa

Isihluthulelo ku-a ukukhangisa okuyimpumelelo ukukhiqiza imikhondo ethembisayo ngokushintshanisa imali oyisebenzisayo. Ukuze wenze lokhu, kuyasiza ukuqhamuka nomlayezo ongagcini nje ngokuthinta amakhasimende akho, kodwa futhi ogqamisa inani ongawanikeza lona.

Ngokwesibonelo, cabanga ngethelevishini. Ngokuvamile, ithelevishini izoba inketho yakho ebiza kakhulu. Kodwa ukukhomba okusekelwe ezinhlelweni kuneziteshi noma amanethiwekhi kunikeza indawo eqondile yezinsiza zakho.

Umsakazo futhi ikuvumela ukuthi ukhethe ngokukhetha amafomethi nezinhlelo. Futhi nasezindaweni ezinkulu zamadolobha amakhulu, ungakwazi ukuthola uxhaso olushibhile oluvela emibikweni yesimo sezulu noma yethrafikhi.

Futhi nakuba inani lokubhaliswa kwamaphephandaba lehlile eminyakeni yamuva, kuye ngemakethe yakho, lihlala liyindlela evumelekile yokuheha amakhasimende amasha.

Uma imakethe yakho ehlosiwe, isibonelo, ingabantu abaneminyaka engama-55 nangaphezulu, Ungase uthande ukucabangela amaphephandaba omphakathi noma ukushicilelwa kwe-niche ngoba abathengi abadala basathembele kubo ukuze uthole ulwazi.

🔰 Thola amakhasimende ngokuphromotha

Wonke umuntu uthanda i-bargain. Nikeza amakhasimende amasha isaphulelo ekuthengeni kwawo kokuqala. Uma uthengisa imikhiqizo noma amasevisi adinga ukuthengwa kabusha izikhathi eziningi, cabanga ukwenza leso saphulelo sokuqala sibe nemibandela yokuthi ikhasimende lisayine inkontileka yesevisi yonyaka owodwa. Le nqubo izokuvumela ukuthi uthole amakhasimende amaningi.

🔰 Nikeza okuncane ukuze uthole okuningi

Ukuze uthole amakhasimende amasha, udinga ukwakha ukwethembana. Futhi enye yezindlela ezinhle kakhulu zokwenza lokho ukunikeza amasampula amahhala omkhiqizo wakho bese ucela abamukeli ukuthi batshele abangani babo uma benelisekile. Noma, uma ungumxhumanisi, nikeza iseluleko samahhala.

Lokhu kungathatha uhlobo lwencwadi yezindaba equkethe izindaba noma amathiphu namasu. Kungaba futhi ukubonisana kwamahhala lapho unikeza khona ulwazi olwanele ukuze usize iklayenti lichaze iphrojekthi yalo futhi lazi ukuthi unekhono lokuyiphatha.

🔰 Thuthukisa iwebhusayithi yakho

Kulezi zinsuku, abathengi nabathengi be-B2B bathola amabhizinisi amasha ngokuyinhloko ngokusesha ku-inthanethi. Lokhu kusho ukuthi iwebhusayithi yakho kufanele yenze umsebenzi omningi kuyo ukuheha amakhasimende amashas. Buyekeza iwebhusayithi yakho ukuze uqinisekise ukuthi idizayini, okuqukethwe, ihluzo kanye ne-SEO kusesikhathini samanje.

Uma leyo kungeyona inhlanhla yakho, kufanelekile ukufaka kuhlu izinsiza zenkampani yokuklama iwebhu kanye/noma uchwepheshe we-SEO ukuze akusize. Ungakwazi xhumana nathi ukuze kudalwe iwebhusayithi yakho. Kukho konke nansi indlela yokuheha izivakashi esitolo sakho esiku-inthanethi.

Ngokuyisisekelo, imayelana nokwenza ngcono ulwazi lomsebenzisi kuwebhusayithi yakho. Uma sikhuluma ngolwazi lomsebenzisi (i-UX), sibhekisela kuzo zonke izinyathelo ezithathwa kuwebhusayithi ukuze labo abanquma ukuyiphequlula babe nombono ongcono kakhulu ongakhona. Yingakho inkulumo ethi UX ikhona.

Kubalulekile ukuqaphela ukuthi zonke izinyathelo ezithathiwe ziwumphumela wokuhlaziya nokucwaninga kokuncanyelwayo kwabasebenzisi be-inthanethi kumasayithi ahlukene. Funda kabanzi mayelana ulwazi lomsebenzisi.

🔰 Nyusa ulwazi lwakho

Khiqiza intshisekelo yamakhasimende amasha ngokuthuthukisa ubuchwepheshe bakho emkhakheni wakho. Bamba iqhaza kumathebula embonini noma kuma-webinars aku-inthanethi, khuluma emicimbini yemboni noma emaqenjini amakhasimende akho okuqondiswe kuwo.

Ukubamba amaseshini okuqeqesha noma ama-workshops kuzojabulisa amakhasimende amasha ngobuchule bakho besihloko.

Ukukhuthazwa kokwazi kwakho kunjani umthombo obalulekile ukuze kuthuthukiswe noma yiliphi ibhizinisi. Yethula kokubili izindaba zezomnotho kanye namasu manje esezibalulekile kubo bonke ababambiqhaza.

🔰 Sebenzisa izibuyekezo eziku-inthanethi ukuze uzuze

Ingabe ibhizinisi lakho lithola ukubuyekezwa ku-inthanethi okuvela kumakhasimende? Hlakulela imibono yakho futhi uyisebenzise ngokugcwele. Isixhumanisi sezibuyekezo kuwebhusayithi yakho kanye nezimpawu zokuthumela endaweni yakho ezikhuthaza amakhasimende ukuthi axhumane nawe.

La ubufakazi bomphakathi bunamandla futhi amakhasimende amasha maningi amathuba okuthi azame ibhizinisi lakho uma ebona abanye belincoma. Futhi cela amakhasimende ukuthi ashiye amazwana nobufakazi.

🔰 Yabelana ngolwazi lwakho

Uma usebhizinisini lesevisi esebenzisa amaveni noma amaloli, igama lakho kufanele libe kuzo zonke izimoto zakho, ukuze abantu abakubona usiza abanye endaweni yangakubo bakwazi ngokushesha ukuthi bangaxhumana nawe kanjani. Kufanele ibe kuyo yonke imikhiqizo kanye/noma amalebula emikhiqizweni yakho (noma yikuphi okulungele).

Yiba nozibuthe benziwe ngegama lakho nenombolo yocingo bese ubanamathisela kumadivayisi owakhandayo noma owasabalalisa kumakhasimende nabalindelweyo. Uma abantu abaningi abanegama lakho noxhumana nabo, kulapho ungathola khona amakhasimende amasha.

🔰 Bamba iqhaza emicimbini yomphakathi

Zonke izinto ziyalingana, abantu abaningi bathanda ukusekela amabhizinisi azimele emphakathini wabo. Phakamisa iphrofayela yakho emphakathini wakho ngokubamba iqhaza emicimbini nezinhlangano ezisiza umphakathi.

Xhasa umjaho wendawo, hlela umnikelo ka amathoyizi izingane umkhankaso ngesikhathi samaholide noma unikeze ithimba le-Little League ngamathuluzi edolobheni lakho. Ikhipha igama lakho, esiza ukuheha amakhasimende amasha.

🔰 letha umngane

Nikeza oku-2 kokunikezwayo oku-1, “ thenga eyodwa uthole eyodwa mahhala ” noma “letha umngane” ukuze akhuthaze “abavamile” bakho ukuthi bethule ibhizinisi lakho kumakhasimende amasha. Isibonelo, indawo yokudlela ingase inikeze idili elikhethekile "lokuthenga isifundo esisodwa esiyinhloko, uthole eyesibili mahhala" ukuze ihehe amakhasimende amaningi.

Ungacacisa nokuthi: “Mema umngane ukuthi azame izipesheli zethu ezintsha !" ukwazisa amakhasimende ukuthi ubheke ukwethula ibhizinisi lakho kusizinda samakhasimende esibanzi.

🔰 Thola futhi ulandelele imikhondo ezinkundleni zokuxhumana

Ungazami ukubadayisela ezinkundleni zokuxhumana. Kunalokho, zama ukwakha ubudlelwano nabathengi abangaba khona. Retweet futhi noma ubeke amazwana kokuthunyelwe kwabo. Yisho uma kunesidingo kokuthunyelwe kwakho ezinkundleni zokuxhumana (isibonelo, “@financeoftomorrow").

Umgomo wakho uwukuba waziwe futhi ubonwe njengomngane. Eqinisweni, ukuthengisa kulula kakhulu uma udayisela abantu abazizwa sengathi bayakwazi. Nasi isihloko esikunikezayo izinzuzo zezokuxhumana zebhizinisi lakho.

🔰 yenza ukumaketha okuhambisanayo

Hlola imikhiqizo engaqhudelani noma izinsiza ezikhanga izethameli ezifanayo ukuze ubone ukuthi zikhona yini izindlela zokubambisana ngemizamo yokuxhumana eyabiwe njengezincwadi zezindaba, ukuthunyelwa kweposi (ku-inthanethi nokungaxhunyiwe ku-inthanethi), noma amathuba okuthengisa ngokubambisana.

Cishe ungathola imikhiqizo embalwa enomqondo ofanayo noma amasevisi akhuluma namakhasimende akho. Phakamisa kulaba banikazi bamabhizinisi izindlela amabhizinisi akho angasizana ngazo. Amakhasimende akho azobona imizamo ehlanganyelwe njengethuba elengezwe inani lokuqinisa ukukhetha kwabo kwemikhiqizo.

⛳️ Izinzuzo Zokwethembeka Kwekhasimende

La ukwethembeka kwamakhasimende inqubo yokwethembeka kwamakhasimende, efinyelelwa ngokunikeza isevisi yamakhasimende enhle kakhulu nokunikela ngemikhiqizo noma amasevisi asezingeni eliphezulu.

Konke kumayelana nokwakha ubudlelwano besikhathi eside namakhasimende kanye nokuwakholisa ukuthi ahlale nebhizinisi lakho isikhathi eside. Ukwethembeka kwekhasimende ukunikeza amakhasimende inani elingcono kakhulu lemali futhi, ngokubuyisela, bazoqhubeka nokuthenga imikhiqizo namasevisi akho.

Ukugcinwa kwekhasimende nakho kumayelana dala umuzwa wamakhasimende ongenakulibaleka. Lokhu kusho ukunikeza amakhasimende akho umuzwa oqondene nawe kanye nokunaka izidingo zawo.

Inezinzuzo eziningi zamabhizinisi. Okokuqala, kusiza amabhizinisi akhe isisekelo samakhasimende esiqinile futhi akhe isisekelo samakhasimende athembekile.

Impela, uma amakhasimende ethembekile enkampanini, maningi amathuba okuthi baphinde ukuthenga kwabo futhi bancome inkampani kubangani nomndeni wabo. Lokhu kwandisa inani lamakhasimende futhi kudala amazwi amahle mayelana nebhizinisi.

Ukugcinwa kwamakhasimende nakho kusiza amabhizinisi ukunciphisa izindleko zokutholwa kwamakhasimende, ngoba ishibhile ukugcina amakhasimende kunokuthola amasha. Futhi, amakhasimende athembekile maningi amathuba okuthi athenge imikhiqizo namasevisi abiza kakhulu, okungaholela ekwandeni kwemali engenayo yebhizinisi.

Okokugcina, ukugcinwa kwamakhasimende kusiza izinkampani ukuthi ukwakha idumela eliqinile okungaholela ekwandeni kokuqashelwa komkhiqizo kanye nokwethembeka.

🔰 Ungakala kanjani ukwethembeka kwekhasimende 

Kubalulekile ukukala ukwethembeka kwamakhasimende enkampani yakho ngoba kuzokusiza ukuthi unqume ukusebenza kwamasu okugcina amakhasimende akho.

Kunezindlela ezimbalwa zokukala ukwethembeka kwekhasimende, njengezinhlolovo zekhasimende, impendulo yekhasimende, izinga lokuthenga eliphindayo, kanye nenani lokuphila kwekhasimende.

Inhlolovo yamakhasimende iyindlela enhle yokulinganisa ukwaneliseka kwamakhasimende futhi uthole ukuthi bacabangani ngemikhiqizo namasevisi akho. Impendulo yekhasimende ingasetshenziswa futhi ukukala ukwethembeka kwekhasimende, njengoba benganikeza imininingwane ebalulekile kokuhlangenwe nakho kwamakhasimende.

Izinga lokuthenga eliphindayo lingenye indlela yokulinganisa ukwethembeka kwekhasimende, njengoba libonisa ukuthi amakhasimende akuphinda kangaki ukuthenga ebhizinisini lakho.

Okokugcina, inani lokuphila kwekhasimende liyisilinganiso senani elilethwa amakhasimende ebhizinisini lakho phakathi nokuphila kobudlelwano bawo.

🔰 Amasu okugcina amakhasimende

Amasu amaningi angasetshenziswa ukugcina amakhasimende, njenge ukunikeza isevisi yamakhasimende enhle kakhulu, ukunikeza amaphromoshini afanelekile nezaphulelo nokudala izinhlelo zokwethembeka.

Isevisi yamakhasimende enhle kakhulu ibalulekile ekuthembekeni kwamakhasimende ngoba amakhasimende maningi amathuba okuthi ahlale ethembekile ebhizinisini uma enolwazi oluhle. Lokhu kusho ukuthi amabhizinisi kufanele anake izidingo zamakhasimende, anikeze izimpendulo ezisheshayo, futhi abe wusizo futhi abe nobungane.

des ukukhushulwa kanye nezaphulelo ziyindlela enhle yokuklomelisa amakhasimende athembekile futhi ukhuthaze ukuthenga okuphindayo.

Izinkampani zingaphinda zenze izinhlelo zokwethembeka, ezinikeza amakhasimende imiklomelo ekhethekile kanye nezinzuzo ngokwethembeka kwawo enkampanini.

🔰 Yakha izinhlelo zokugcina amakhasimende

Izinhlelo zokwethembeka ziyindlela enhle yokuklomelisa amakhasimende ngokwethembeka kwawo futhi zikhuthaze ukuthenga okuphindayo.

Izinhlelo zokwethembeka zingafanelana nezidingo zebhizinisi lakho futhi kufanele zifake imiklomelo efana nezaphulelo, imikhiqizo yamahhala kanye nezaphulelo ezikhethekile. Angase futhi afake izinzuzo ezifana nokufinyelela okubalulekile emikhiqizweni namasevisi amasha.

Ukudala uhlelo lokwethembeka kuyindlela esebenzayo yokuklomelisa amakhasimende ngokwethembeka kwawo futhi uwakhuthaze ukuthi ahlale ethembekile ebhizinisini lakho.

Nokho, amabhizinisi nawo adinga ukwenza isiqiniseko sokuthi uhlelo lwawo lokwethembeka kulula ukuluqonda nokusebenzisa, ukuze amakhasimende akwazi ukusebenzisa imiklomelo yawo kalula.

🔰 Dala ukuzizwisa kwekhasimende okukhethekile

Ukudala ukuzizwisa kwekhasimende okuyikhwalithi kubalulekile ekuthembekeni kwekhasimende. Lokhu kusho ukuthi amabhizinisi kufanele alwele ukunikeza amakhasimende ulwazi lomuntu siqu futhi aqinisekise ukuthi izidingo zawo ziyahlangatshezwa.

Amabhizinisi futhi kudingeka aqinisekise ukuthi isevisi yawo yamakhasimende isezingeni eliphezulu nokuthi asabela kumakhasimende ngesikhathi nangendlela ephumelelayo.

Amabhizinisi futhi kudingeka aqinisekise ukuthi imikhiqizo namasevisi awo asezingeni eliphezulu futhi ahlangabezana nokulindelwe ngamakhasimende. Ukwengeza, izinkampani kufanele zibe ukukhuthala ekuphenduleni ukukhathazeka kwamakhasimende nokubanikeza izixazululo. Lokhu kuzosiza ukudala umuzwa omuhle kukhasimende futhi kwakhe ukwethembeka.

🔰 Imiklomelo yokwethembeka kwekhasimende

Les imivuzo yokwethembeka Ukubuyekezwa kwekhasimende kuyindlela enhle yokuklomelisa amakhasimende ngokwethembeka kwawo futhi kukhuthaze ukuthenga okuphindayo. Imiklomelo ingase ihlanganise izaphulelo, imikhiqizo yamahhala, izipesheli ezikhethekile noma ukufinyelela okubalulekile emikhiqizweni namasevisi amasha.

Lapho edala imiklomelo yokwethembeka kwamakhasimende, amabhizinisi kufanele aqinisekise ukuthi kulula ukuyiqonda nokusetshenziswa, ukuze amakhasimende akwazi ukuhlenga imiklomelo yawo kalula.

Ukwengeza, izinkampani nazo zidinga ukuqinisekisa ukuthi imiklomelo iyakhanga futhi inikeza inani kumakhasimende.

🔰 Sebenzisa impendulo yekhasimende ukuze uthuthukise ukuzizwisa kwekhasimende

Impendulo yekhasimende iyithuluzi elibalulekile amabhizinisi angalisebenzisa ukuze athuthukise ulwazi lwamakhasimende.

Ngokulalela impendulo yamakhasimende, izinkampani zingakwazi ukubona izindawo okufanele zithuthukiswe futhi zenze izixazululo zokubhekana nokukhathazeka kwamakhasimende.

Amabhizinisi futhi kudingeka aqinisekise ukuthi aphendula impendulo yamakhasimende ngesikhathi nangendlela ephumelelayo. Lokhu kuzosiza dala umuzwa omuhle wamakhasimende futhi ukhulise ukwethembeka kwamakhasimende.

⛳️ izinhlolovo zokwaneliseka kwamakhasimende

Izinhlolovo zokwaneliseka kwamakhasimende zisiza izinhlangano ukuthi bona izidingo nezidingo zamakhasimende, kanye nokulinganisa nokulandelela ukuzizwisa kwekhasimende.

Inqubo iqala ngokuklama nokusabalalisa inhlolovo, ukuqoqa idatha, ukuhlaziya nokutolika idatha, bese usebenzisa idatha ukuthatha isinyathelo.

🔰 Izinzuzo Zocwaningo Lokwaneliseka Kwekhasimende

Izinhlangano ezenza izinhlolovo zokwaneliseka kwamakhasimende zingazuza ezinhlelweni eziningi.

Lezi zinhlolovo zingasiza amabhizinisi aqonde kangcono isisekelo samakhasimende awo, akhombe izidingo zamakhasimende nezinto azifunayo, alinganise amazinga wokwaneliseka kwamakhasimende, futhi athuthukise ukuzizwisa kwekhasimende.

Izinhlolovo zokwaneliseka kwamakhasimende nazo zingasiza izinkampani ukuthi zilandelele ukwethembeka kwamakhasimende kanye nokuwohloka. Ngokuqonda okuthandwa ngamakhasimende, amabhizinisi angenza izinqumo ezingcono ngemikhiqizo yawo, amasevisi, kanye nesevisi yamakhasimende.

Ukwengeza, ukuqoqa impendulo yamakhasimende kusiza amabhizinisi ukuthi ahlale ngaphambi kwawo izimbangi futhi basebenzise amathuba amasha.

🔰 Izinhlobo Zenhlolovo Yokwaneliseka Kwekhasimende

Kunenhlolovo eyahlukene yokwaneliseka kwamakhasimende amabhizinisi angayisebenzisa ukuze aqoqe impendulo yamakhasimende. Lezi zinhlolovo zingenziwa endaweni, ngocingo, nge-imeyili noma nge-inthanethi. Izinhlobo ezivame kakhulu zohlolo lokwaneliseka kwamakhasimende yilezi:

???? Izinhlolovo ezivulekile. Inhlolovo evuliwe ivumela amakhasimende ukuthi anikeze impendulo ngamazwi awo. Lezi zinhlolovo zinikeza imininingwane ebalulekile kokuhlangenwe nakho kwamakhasimende, kodwa ukuwahlaziya kungase kudle isikhathi.

???? Izinhlolovo zemibuzo evaliwe. Izinhlolovo ezivaliwe izinhlolovo ezihlelekile ezicela amakhasimende ukuthi akhethe ohlwini lwezimpendulo ezinqunywe kusengaphambili. Lezi zinhlolovo kulula ukuzihlaziya futhi zinganikeza idatha yobuningi.

???? Izinhlolovo ze-NPS (Net Promoter Score). Izinhlolovo ze-NPS zikala ukwethembeka kwekhasimende ngokubuza ukuthi kungenzeka kangakanani ukuncoma umkhiqizo noma isevisi kumngane noma ilungu lomndeni.

???? Izinhlolovo ze-Customer Satisfaction Index (CSI). Izinhlolovo ze-CSI zikala izinga lokwaneliseka kwekhasimende ngokubacela ukuthi balinganisele izinga labo lokwaneliseka ngomkhiqizo noma isevisi yenkampani.

???? CES (I-Customer Effort Score) inhlolovo. Izinhlolovo ze-CES zikala ukuthi kulula noma kunzima kangakanani kumakhasimende ukusebenzisa umkhiqizo noma isevisi.

🔰 Amasu ohlolo lokwaneliseka kwamakhasimende

Kubalulekile ukuklama izinhlolovo zokwaneliseka kwamakhasimende ezisebenzayo ukuze kuqoqwe idatha enembile nengasetshenzwa. Qaphela ukuthi amakhasimende maningi amathuba okuthi aphendule inhlolovo uma imfushane futhi iqonde ngqo.

Imibuzo ehamba phambili ingahlanekezela imiphumela yophenyo. Qiniseka ukuthi uyayigwema imibuzo eholela ikhasimende empendulweni ethile. Buza imibuzo ehlobene nolwazi lwekhasimende. Gwema ukubuza imibuzo engahlobene ngokuqondile nolwazi lwekhasimende.

Imibuzo eminingi yokukhetha kulula kumakhasimende ukuyiphendula kunemibuzo evulekile. Imibuzo evaliwe icela amakhasimende ukuthi akhethe ohlwini lwezimpendulo ezinqunywe kusengaphambili, okwenza kube lula ukuhlaziya kunemibuzo evulekile.

Ngaphambi kokuthumela inhlolovo, ihlole ukuze uqiniseke ukuthi imibuzo icacile futhi inengqondo.

🔰 Izinkombandlela Zokusabalalisa Izinhlolovo Zokwaneliseka Kwekhasimende

Uma inhlolovo yokwaneliseka kwamakhasimende isiklanyelwe, kufanele isatshalaliswe kubabukeli okuqondiwe. Nansi eminye imihlahlandlela yokusabalalisa izinhlolovo zokwaneliseka kwamakhasimende:

???? Khetha inkundla efanele. Khetha inkundla efanele yokusabalalisa inhlolovo yakho. Uma wenza inhlolovo eku-inthanethi, qiniseka ukuthi ukhetha inkundla esebenziseka kalula futhi evikelekile.

???? Thumela inhlolovo ngesikhathi esifanele. Qiniseka ukuthi uthumela inhlolovo ngesikhathi lapho amakhasimende engase aphendule ngaso.

???? Khuthaza amakhasimende. Ukukhuthaza amakhasimende ukuthi aqedele inhlolovo kungasiza ukukhulisa amanani okuphendula.

???? Yenza inhlolovo ibe ngeyakho. Ukwenza inhlolovo ibe ngeyakho kungayenza ihehe kakhudlwana kumakhasimende futhi kusize ukukhulisa amanani okuphendula.

???? Landela amakhasimende. Uma amakhasimende engaphenduli kuhlolovo ngemuva kwe-imeyili yokuqala, landelela ukuze uwakhumbuze ukuthi aqedele inhlolovo.

🔰 Ukuhlaziywa nokuchazwa kwemiphumela yocwaningo lokwaneliseka kwamakhasimende

Uma imiphumela yocwaningo lokwaneliseka kwamakhasimende isiqoqiwe, kufanele ihlaziywe futhi ihunyushwe. Ungakwenza lokhu ngokuhlukanisa izimpendulo zenhlolovo bese ubheka amaphethini namathrendi.

Ukuhlaziywa kwedatha kungasiza ekuboneni amandla kanye nezindawo zokuthuthukiswa. Kungasiza futhi ukukhomba okuthandwa yikhasimende kanye nezindawo zobuhlungu. Ingasetshenziselwa ukwazisa ukuthuthukiswa komkhiqizo nesevisi kanye namasu okuthuthukisa isevisi yamakhasimende.

🔰 Izinselelo zohlolo lokwaneliseka kwamakhasimende

Nakuba izinhlolovo zokwaneliseka kwamakhasimende zinganikeza imininingwane ebalulekile kulwazi lwamakhasimende, azikho ngaphandle kwezinselele zazo. Amakhasimende angahle angagqugquzelwa ukuthi aqedele inhlolovo. Lokhu kungaholela esilinganisweni esiphansi sokuphendula, okungase kucheme imiphumela yocwaningo.

Kusukela ekuklameni, ekusabalaliseni nasekuhlaziyeni izinhlolovo zokwaneliseka kwamakhasimende kungadla isikhathi. Amakhasimende angase acheme ezimpendulweni zawo noma anganikezi ulwazi olunembile.

Izimpendulo ezinhlolovo ezivuliwe zingaba nzima ukuzihlaziya ngenxa yedatha engahlelekile.

🔰 Izinqubo zenhlolovo yokwaneliseka kwekhasimende

Ukuqinisekisa ukusebenza kahle kwezinhlolovo zokwaneliseka kwamakhasimende, izinkampani kumele zilandele izinqubo ezihamba phambili kule ndawo. Sebenzisa izinhlobo zenhlolovo ezahlukahlukene ukuqoqa impendulo yamakhasimende futhi ukhuthaze amakhasimende ukuthi aqedele inhlolovo.

Yenza inhlolovo ibe ngeyakho ukuze uyenze ithandeke kumakhasimende. futhi ulandelele amakhasimende njalo ukuze uwakhumbuze ukuthi aqedele inhlolovo.

Hlaziya idatha yenhlolovo ukuze ubheke amaphethini namathrendi. Okokugcina, sebenzisa idatha yenhlolovo ukuze uthuthukise amasu okuthuthukisa umkhiqizo nesevisi kanye nokuthuthukiswa kwesevisi yamakhasimende.

🔰 Amathuluzi Okuhlola Ukwaneliseka Kwekhasimende

Kunamathuluzi ahlukahlukene atholakalayo ukusiza amabhizinisi enze izinhlolovo zokwaneliseka kwamakhasimende. SurveyMonkey iyithuluzi lokuhlola elidumile amabhizinisi angalisebenzisa ukuze akhe, asabalalise, futhi ahlaziye izinhlolovo.

Ungasebenzisa futhi Amafomu e-Google okuyithuluzi lokuhlola lamahhala amabhizinisi angalisebenzisa ukuze akhe futhi asabalalise izinhlolovo. I-Typeform kanye ne-Qualtrics futhi kungamathuluzi ohlolovo aku-inthanethi amabhizinisi angawasebenzisa ukuze enze izinhlolovo ezisebenzisanayo.

Ekugcineni, I-SurveyGizmo iyithuluzi lenhlolovo amabhizinisi angalisebenzisa ukuze akhe, asabalalise, futhi ahlaziye izinhlolovo.

⛳️I-FAQ

Kungani ukwethembeka kwekhasimende kubaluleke kangaka?

Ukwethembeka kwekhasimende kubalulekile ngoba kubiza izikhathi ezi-5 kuye kweziyi-10 ngaphansiKuyabiza ukudayisela ikhasimende elikhona kunekhasimende elisha. Ukwakha ukwethembeka kwamakhasimende kusiza futhi ukukhulisa imali engenayo emaphakathi ikhasimende ngalinye, ukunciphisa izindleko zokuthola, futhi kukhiqize amazwi akhuthazayo.

Indlela yokulinganisa ukwethembeka kwamakhasimende?

Ukuze silinganise ukwethembeka, ngokuvamile sisebenzisa izinga lokugcinwa noma lokunqamuka, izinga lokuncoma (i-NPS), imvamisa yokuthenga, noma isabelo se-wallet. Lezi zinkomba zisivumela ukuthi sibone ukuguquguquka ngokuhamba kwesikhathi.

Ingabe udinga uhlelo lokwethembeka lwakudala olunamaphuzu obuqotho?

Akuphoqelekile. Esikhundleni salokho singagxila ekwelashweni kwe-VIP, izimanga, imiklomelo yemizwa, isimo, noma umphakathi onelungelo. Into esemqoka ukuqaphela nokwazisa ikhasimende elithembekile.

Yiziphi izinzuzo zokuzizwisa okuhle kwekhasimende?

Okuhlangenwe nakho okuhle kuholela ekwanelisekeni okwengeziwe, ukwethenjwa, ukwethembeka kanye nencwadi kadokotela. Ikhasimende elanelisekile lizothenga okwengeziwe, lihlale ikhasimende isikhathi eside futhi liphromothe umkhiqizo wakho kulabo abaseduze kwalo.

Indlela yokuqoqa imibono yamakhasimende futhi uyicabangele?

Kubalulekile ukuqoqa imibono yamakhasimende ngezinhlolovo, ukulalela izinkundla zokuxhumana noma ukuhlaziya ukubuyekezwa kwe-inthanethi. Le mininingwane kufanele isetshenziselwe ukuthuthukisa ngokuqhubekayo imikhiqizo namasevisi ayo.

⛳️ Ukuvala

Ukuheha amakhasimende amasha nokugcina amakhasimende akhona yizindaba ezimbili ezihambisanayo ezibalulekile ekukhuleni kwebhizinisi. Ukuze uthole amakhasimende amasha, kubalulekile ukusebenzisa a isu elisebenzayo lokumaketha kwamashaneli, ngereferensi enhle yewebhu, okuqukethwe kwekhwalithi, nokukhangisa okuhlosiwe.

Kodwa kubaluleke kakhulu ukwenza umbuthano omuhle namakhasimende akho amanje ngokubanikeza ulwazi oluhle kakhulu ngakho konke ukuxhumana, isevisi yamakhasimende engenasici, kanye nezimanga eziqondene nawe. Ngokungena njalo kubo futhi bavuze ukwethembeka kwabo, bayoba ngisho namanxusa omkhiqizo.

Ngalezi zinqubo ezingcono kakhulu ezihlanganisiwe, inani lamakhasimende ngeke likhuphuke kuphela kodwa inani labo lokuphila lizokhuliswa. Kungumjikelezo omuhle wokuwina wenkampani kanye namakhasimende. Ngakho-ke okusele ukubeka lawa macebiso abalulekile ukuze ubone ukuthengisa kwakho kuqala esikhathini eside!