Chatbots, virtual assistants and other natural language processing tools have revolutionized the way businesses interact with their customers. However, they are not as sophisticated as human interactions and can sometimes lack understanding and context. This is where ChatGPT comes in
Investing in thoughtful digitization can help banks increase revenue while also helping customers affected by the current pandemic. From deterring branch visits, offering online loan approvals and opening an account, to educating people on digital banking so they can take advantage of the services provided by their banks – financial institutes can use technology from more than one to gain a competitive edge and also lead community initiatives.
Chatbots are a great way to build your marketing lists. If your customers connect to the chat with their Facebook profile, you can receive their public profile data. You can also request an email address and phone number to build your marketing lists.