Iindima zee-chatbots ekuqhubeni ishishini le-intanethi

Ukuba ukhe wanqwenela ukuba unomthengisi oncedisayo ongabizi mali ingako kodwa ukhathalele imisebenzi etya ixesha, iindaba ezimnandi. Unokuba nayo, enkosi kuphuculo olukhulu kwindlela i-chatbots esebenza ngayo. Ngaphambili, ii-chatbots zaphendula kuphela eyona mibuzo ilula, kodwa ngoku zinokwenza okungakumbi.

Enkosi kwinkqubela phambili ye itekhnoloji ye-chatbot, kwinani elikhulayo leeplagi ze-chatbot kunye nezixhobo zokuncokola ze-Facebook Messenger zeshishini, ii-bots zinokuphatha iinkonzo ezininzi ezibalulekileyo zabathengi kunye nemisebenzi yokuthengisa kuwe. Kodwa ngaphambi kokuba uqale, nalu uqeqesho lweprimiyamu oluya kuthi ikuvumela ukuba wazi zonke iimfihlo zokuphumelela kwiPodcast.

???? Yintoni i-chatbot?

I-chatbot yinkqubo yobukrelekrele eyenziweyo (AI) enokulinganisa incoko (okanye incokole) nomsebenzisi ngolwimi lwendalo ngokuthumela imiyalezo, iiwebhusayithi, iiapps eziphathwayo, okanye ngefowuni.

Umzekelo. Ufuna ukuthenga izicathulo kwivenkile yakho yasekhaya, kufuneka uye kwiwebhusayithi yabo, fumana into oyifunayo kwaye uyithenge. Kodwa kuthekani ukuba le venkile ine-bot?

Kuya kwanela ukubhala umyalezo kwi-brand nge-Facebook kwaye ubaxelele into esiyifunayo. Kwaye ukuba ubunokuthandabuza malunga nemilinganiselo yobungakanani, unokufumana iimpendulo kwingxaki yakho ngephanyazo.

Inqaku elifundwayo: Indawo yobukrelekrele bokwenziwa kwishishini

Ukusetyenziswa kwee-chatbots ekuqaleni bekulingwa ngokuyinxenye kuba ibonise umngcipheko othile kwiibhrendi ngokuxhomekeke ekutyibilikeni okunokwenzeka kwe-semantic kunye nokukhohlisa okanye ukungasebenzi kakuhle kuyenzeka kwicala labasebenzisi be-Intanethi.

Nangona kunjalo, inkqubela phambili ebaleni iye yakhawuleza kwaye ii-chatbots ngoku ziyaziseka kwiimeko ezithile njengejelo elitsha lenkxaso okanye uqhagamshelwano lwabathengi oluqinisekisa ukufumaneka, ukufunxwa kwencopho yomsebenzi kwaye ngaphezu kwayo yonke ingeniso yemveliso.

Enye yeenzuzo ezinkulu ze-chatbots kukuba, ngokungafaniyo nee -apps, azikhutshelwanga, akufuneki zihlaziywe kwaye azithathi ndawo kwimemori yefowuni. Enye into yokuba sinokuba neerobhothi ezininzi ezidityanisiweyo kwincoko efanayo.

???? Iindidi ze-chatbots

I-Chatbots inkqubo yedatha ukubonelela ngeempendulo ezikhawulezayo kuzo zonke iintlobo zezicelo zabasebenzisi kunye nemithetho echazwe kwangaphambili kunye ne-AI-powered chatbots. Kukho iindidi ezimbini zee-chatbots.

Imithetho-based chatbots

Ii-chatbots ezisekwe kumgaqo zilandela iindlela ezichazwe kwangaphambili ngexesha lencoko. Kwinqanaba ngalinye lencoko, umsebenzisi uya kufuneka akhethe kwiinketho ezicacileyo ezimisela inqanaba elilandelayo lencoko.

Iimpawu eziphambili:

• Ezi robhothi zilandela imithetho emiselwe kwangaphambili. Ke kuba lula ukusebenzisa i-bot kwiimeko ezilula.
• Ukusebenzisana kunye nee-chatbots ezisekelwe kumgaqo zakhiwe kakhulu kwaye zisebenza ngakumbi kwimisebenzi yenkxaso yabathengi.
• I-bots esekelwe kumthetho ilungile ekuphenduleni imibuzo eqhelekileyo efana nombuzo malunga neeyure zokuvula, isimo sokuhanjiswa, okanye iinkcukacha zokulandelela.

IiChatbots zoNcoko

Ii-chatbots zencoko zikwabizwa ngokuba ngabancedisi abakhoyo okanye abancedisi bedijithali. Ziyasebenzisana kakhulu kwaye zenzelwe umntu kuneengxoxo ezisekelwe kumgaqo.

Zivela njengeendlela zebhanki zencoko njengoko zincokola nabasebenzisi ngendlela abantu abathetha ngayo kunye nokunxibelelana kwiimeko zobomi bokwenyani.

Inqaku eliza kufundwa: Yintoni uMphathi woLuntu kwaye ndiba nguye njani?

Izakhono zokunxibelelana kwitekhnoloji ye-chatbot zibavumela ukuba banikeze oko abathengi bakufunayo.

Iimpawu eziphambili:

• IiChatbots zinokuwuqonda umxholo kunye nenjongo yeencoko ezinzima kwaye zizame ukunika iimpendulo ezifanelekileyo.
• Iibhothi ze-AI zisebenzisa ubukrelekrele bokuxela kwangaphambili kunye nohlalutyo lweemvakalelo ukuze ufumane ukuqonda okusondeleyo kweemvakalelo zabathengi.
• Ezi bots zokufunda ngoomatshini zifunda kwindlela yokuziphatha yabasebenzisi kwaye zihambise iincoko ezenzelwe wena ngakumbi.

???? Indima yee-chatbots kwishishini

Isicwangciso sokuphunyezwa kwe-chatbot sinokuphucula ukusebenza kakuhle kunye nokugcina imali yamashishini ngelixa unikezela lula kunye neenkonzo kubathengi.

Bavumela amashishini ukuba asombulule ngokulula iintlobo ezininzi zemibuzo yabathengi kunye nemiba ngelixa benciphisa imfuno yokunxibelelana kwabantu.

Ngokutsho kweForbes, i-80% yabathengisi baceba ukuqalisa ukusebenzisa i-chatbot ngandlela-thile ngo-2021. Esi sizathu esikhulu sokuba kutheni iimpawu zityala imali ekuphuculeni amava abathengi.

Nazi iindlela ezi-5 ze-chatbot ezinokuphucula ishishini lakho elincinci.

#1. Inkonzo yabathengi ngoko nangoko

Akukho mntu ufuna ukulinda iimpendulo kwimibuzo esisiseko malunga neshishini lakho. Nge-chatbot, akufuneki bayenze. Nokuba leliphi ixesha losuku abantu beza kwindawo yakho benemibuzo, kwaye nokuba leliphi ishishini lakho, ii-chatbots zinokukhathalela loo mibuzo isisiseko kunye neempendulo zakho.

Ungaqwalasela i-chatbot yakho ngemenyu yemibuzo kunye neempendulo ezifanelekileyo kwishishini lakho kunye nabathengi bakho. Ukuba i-chatbot yakho inamandla e-AI okusebenza ngolwimi lwendalo, abathengi bakho banokuba neencoko zokwenyani kunye ne-bot yakho ukuze imibuzo yabo iphendulwe.

Inqaku eliza kufundwa: Iibhanki ezikwi-Intanethi: zisebenza njani?

Kuthekani ukuba umntu ubuza umbuzo ibhot yakho ayikwazi ukuphendula? Ungaqwalasela i-bot yakho ukudibanisa umthengi kwiqela lenkonzo yabathengi nge-imeyile okanye ngefowuni.

#2. Ukuqokelelwa kwedatha yentengiso

IiChatbots ziyindlela entle yokwakha uluhlu lwakho lwentengiso. Ukuba abathengi bakho baqhagamshela kwincoko ngeprofayile yabo kaFacebook, ungafumana idatha yabo yeprofayile yoluntu. Unokucela kwakhona idilesi ye-imeyile kunye nenombolo yefowuni ukwakha uluhlu lwakho lokuthengisa.

Inqaku elifundwayo: Indawo yobukrelekrele bokwenziwa kwishishini

Inqaku le-bot's Beauty Uncomplicator linceda abasebenzisi ukuba bafumane isiseko, i-eyeliner, kunye nezinye iimveliso ezihambelana nohlobo lolusu lwabo kunye nesimbo abazithandayo. Oku kunokukhokelela ekuphequluleni abathengi ukuba bathenge ngaphandle kokushiya incoko.

#3. Nceda abathengi bafumane iimveliso abazifunayo

Nge-chatbot elungileyo, abathengi bakho banokufumana into abayifunayo ngelixa bencokola, ngaphandle kokucofa kwindawo ngokwabo. Ngokomzekelo, ezinye ii-chatbots ze-WordPress zidibanisa kunye ne-WooCommerce ukuxhasa uphendlo lwemveliso, ukuthengisa, kunye nokuthengisa okunqamlezayo kwinqaku lengxoxo.

Oku kudala amava omthengi aziva ngakumbi njengenkonzo yevenkile kunokucofa-nokukhangela ukuthenga kwi-intanethi.

Inqaku eliza kufundwa: Imibono esi-8 yeMisebenzi ekwi-Intanethi yaMakhosikazi aseAfrika

Kutheni ufuna abathengi bathenge nge-chatbot yakho endaweni yokukhangela indawo yakho? Kuba ngaphandle kokuba indawo inengqiqo kwaye kulula ukuyisebenzisa, abanakukhetha ukuyenza.

"Kunzima ukuhamba" iziza zaziyintlupheko ephezulu kubathengi be-intanethi kwingxelo ye-2018. Ngaphezu kweyesithathu yabaphenduli bathi baye baxakeka ukukhangela ivenkile ye-intanethi kwinyanga edlulileyo.

#4. Khumbuza abathengi ngezinto ezikwinqwelo yabo

Umyinge wenqanaba lokulahlwa kwenqwelo ye-e-commerce ijikeleza malunga ne-70% ngonyaka emva konyaka okhathazayo. Izinto ezininzi zibangela ukuba abathengi bazishiye iinqwelo zabo: inkqubo yokuphuma emdaka kunye neendleko eziphezulu zokuthumela ngenqanawa. Ngamanye amaxesha abathengi baphazanyiswa nje, okanye kufuneka babuyele emsebenzini.

Ii-Chatbots zinokunceda kule nto, ngokuthumela isikhumbuzi kubathengi malunga nezi mveliso. Isimemo sokubuza imibuzo okanye unikezelo lwesaphulelo kwizinto ezikwinqwelo yabo. Inokunyusa izinga lakho lokuguqulwa ngaphandle komzamo kwinxalenye yakho.

#5. Thumela amaphulo nge-imeyile, ingxoxo kunye nesicatshulwa

Amandla okwenene ee-chatbots namhlanje kubungakanani bedatha abayiqokelelayo kwaye bayilungiselele abanini bamashishini. Xa une-chatbot eqokelela ulwazi, iidilesi ze-imeyile, kunye neenombolo zefowuni kwi-Facebook Messenger, unoluhlu lokuthengisa ngokukhawuleza.

Xa udibanisa olu lwazi loqhagamshelwano kunye neenkcukacha malunga nendlela aba bathengi basebenzise ngayo i-chatbot kunye nesayithi lakho, unendlela elula yokwahlula ezi zintlu kunye nokudala amaphulo asebenzayo.

Inqaku eliza kufundwa: Uyenza njani imali kwi-Intanethi

Sele sithethile malunga nokubanakho kwezinye ii-chatbots ukuthengisa kwakhona kubathengi abashiye izinto kwinqwelo yabo ye-intanethi. Kodwa ungasebenzisa idatha yakho ye-chatbot ukwenza ngokukhawuleza amaphulo asekwe kwi:

Izinto ezithengiweyo kwixesha elidlulileyo

Mhlawumbi abantu abali-10 bathenge amakhreyithi ezinja kwivenkile yakho kwiveki ephelileyo? Aba bathengi banokufuna isibonelelo esikhethekileyo kwizinto zokudlala zokuhlafuna ezinokuthi zonwabele iinjana zabo ngexesha lekreyithi.

Khangela iimveliso kwivenkile yakho

Ngaba abathengi bebekhangela iibhatyi eziwayo ngaphambi kokuba ube nazo esitokhweni? Bazise kamsinya nje wakuba ubafumene.

Imibuzo abathengi bayibuze i-chatbot yakho

Ngaba umthengi uchithe ixesha elininzi ebuza imibuzo kwaye ejonge kwivenkile yakho izixhobo zokusebenza ngamaplanga? Zihlaziye ngalo lonke ixesha unezinto ezintsha zokusila esitokhweni.

Ezinye ii-chatbots ziyakuvumela ukuba uthumele imikhankaso yencoko kulo lonke uluhlu lwakho okanye amacandelo. Ezinye zidibanisa nezinye izixhobo zokuthengisa ukuze ukwazi ukwenza i-imeyile kunye namaphulo e-SMS.

???? Isishwankathelo...

I-Chatbot isebenzisa itekhnoloji eqhuba iimpendulo kwangaphambili ngokusekelwe kumagama angundoqo athile. Ngamanye amazwi, yinkqubo yekhompyuter exhaswa yimithetho kwaye inxibelelana nabantu ngonxibelelwano lwengxoxo. Ivumela:

• Inkxaso kwinani elingenamkhawulo leencoko,
• ukunciphisa iindleko enkosi kwinkqubo yokuphendula ezenzekelayo,
• Ukufumaneka okusisigxina: impendulo evela kwi-Chatbots ifumaneka ngoko nangoko.

Nangona kunjalo, inezinye iingxaki. Ukungalungi kwee-chatbots kuvela kwingqikelelo yabo. Zichazwa njengesoftware ekwaziyo ukuncokola nomntu ngokwemiyalelo esele icwangcisiwe ngaphambili ngoko:

• Imibuzo yomsebenzisi kufuneka ichaneke kungenjalo impendulo yerobhothi iya kuba ingalunganga,
• Iimpazamo zopelo zilahlekisa iChatBot.

Ngoku uyazi ngakumbi malunga nee-chatbots, ndishiye iinkxalabo zakho kwizimvo. Ngaphambi kokuba uhambe, nalu uqeqesho olukuvumela ukuba wenze master yorhwebo ngeyure nje 1. Cofa apha ukuze uyithenge

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